Support pages

Help for profiles, publishing, safety, purchases, and policy questions in Faviy.

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FaviyHelp for profiles, publishing, safety, purchases, and policy questions in Faviy.
Faviy ยท Support

Support

Answers for profile, publishing, safety, and support issues in Faviy.

Frequently Asked Questions

How do I update my profile in Faviy?

Open your profile area, edit the details you want to change, and save the update once everything looks right.

How can I publish a new run highlight?

Use the publishing flow inside the app, select the media or text you want to share, review the result, and submit the run highlight when you are ready.

What if I need to report or block another member?

Use the report or block options available on the relevant profile or content item so the safety flow can review the issue, usually within 24 hours for objectionable-content or harassment reports, and help manage unwanted behavior.

What if my Run Tokens purchase does not appear?

Give the app a moment to refresh, try the restore flow if it is available, and contact support if the balance still does not update.

Still Need Help?

If you still need help with Faviy, email support and include the details that will help us review your request quickly. If your request involves objectionable content, harassment, or another safety concern, include the relevant profile, member, or content details so the report can usually be reviewed within 24 hours.

Email:

Policy Pages: Use the linked Privacy Policy and Terms & Conditions for reference.